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Horrible Customer Service
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It was easy to assemble. That’s it. The welds break very easy. We are super careful. When it broke I got a hold of the company. It took top management to sign off on sending me replacement parts. After installation they broke again and in more places. I asked for a refund, they refused. After research, I found they have a D+ rating with the BBB. there is also the same complaint registered with BBB that I have. I explained that these have sharp edges, also with COVID that our financial situation was tough and I appealed to their humanity and to do what is right and it fell on deaf ears. I would not recommend purchasing from them. Beware, they have several items for sale here.
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