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Review 7/8/2009
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At first I really liked the help I was receiving. Soon everyone that I had been referred to had either left the company or was on sick leave or whatever. At any rate I felt as if I was getting the run around. I have e-mailed several people at the company to see where I stand on my process with no responses. This company has $1500 of my money and won't return my e-mails. The number I had was disconnected or changed. I received foreclosure notice from my lender, even though I had been doing everything asked of me by Guardian. I first sent information to Guardian in December of '08. It is now July of '09 and nothing has been done. I contacted my original lender and they told me that I do not qualify for a loan modification based on my income even thought I sent the same info to Guardian and was assured they could get this to go through for me. I feel that Guardian should do as they advertise and promote and to keep in contact with their clients better and in a timely fashion.
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