Debbie A.'s review of My Cotton Candy Dress, Inc.

My Cotton Candy Dress, Inc.

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Complaint Posted 3/8/2014
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They are Begging for a Lawsuit
I've alerted the feds on them. If you've been scammed like me, you should too: ftc.gov. Called CA attorney general at (916) 322-3360 to complain too. I think a class action lawsuit is in order. Also, will complain to national bbb (bbb.org). If these people
are stealing my $295, and your money, they need to be shut down. I think a class action lawsuit is in order. Based on my experience, I believe you can expect from this 'scam' (not business): * They'll steal your money. * They'll send "information" to USPS,
but won't actually take any physical package to USPS * They’ll draw payment from your account before the merchandise is 'allegedly' shipped (which is illegal btw) * Their 'excellent customer service' will give you a lesson on manners, on how you must "be polite
to others" when you question what the crap the broken English gibberish they reply with is suppose to mean * When you demand a refund, they state they have to first investigate with shipping * When you say 'I don't care what you have to do, I don't want the
products, refund my money now,' there is no further communication from them * They’ll delete your customer service TICKET number, which contains the communication log, so you can't go back and see what you've said to each other and when Ordered 5 dresses from
Cotton Candy Dress (CCD), which they never sent, though claimed they did. The shipping tracking number kept showing no information, so I emailed CCD and told them the USPS site could only confirm, based on the tracking#, that CCD only sent them shipping "information,"
but basically, no physical package was brought to them. After sending a detailed emailed to CCD about what USPS said, CCD simply replied back that my package has been shipped. I replied complaining that this did help provide me information. They replied with
broken English sentences; gibberish. I asked them 'what the crap' was that suppose to mean, and they replied that I needed to be polite to others. Do they mean people like them too, frauds & thieves? Luckily, I copied most all our communication before they
deleted it. If you're dealing with them, do the same while you still can. Of course, I've called my credit card company. Waiting to hear back.
 
 
 
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Additional Business Information
Hours   Phone   (866) 445-0935 Address   210 East Olympic Blvd Suite 418
Los Angeles, CA 90015
Website   Email  
Contact   Eun Hwang Other  
 
 
 
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